Residential Warranty
With Accurate Dorwin, you are dealing directly with the manufacturer, rather than a third-party supplier who may not know the windows well. We pride ourselves in being clear and transparent, so you can have confidence in your coverage. These three features ensure your confidence in your purchase:
For warranty service, please fill out and submit our Warranty Claim Form and we will reply back to you, or feel free to call our G8 Group Residential Service Team at 204-956-6500 or if it’s for Commercial Service call us at 204-982-4628.
Window Warranty |
||||
|---|---|---|---|---|
| Windows | 10 Years | 15 Years | Lifetime* | Transferable* |
| AccuFrameTM |
  |
|
||
| Power GlassTM |
|
|
||
| Hardware |
|
|
||
| Power GlassTM Weatherstrip |
|
|
||
| Paint Finish |
|
|||
| Fiberglass Screen |
|
|||
- * Lifetime: For the length of time the Original Purchaser owns the building.
- ** Transferrable: For a period of 10 years after change from original ownership to the subsequent home owner.
- ***Supply Only warranties are subject to additional service & installation inspections.
Door Warranty |
||||
|---|---|---|---|---|
| Doors | 1 Year | 10 Years | 25 Years | Lifetime* |
| Fiberglass Door Slab |
|
|||
| Door Frame |
|
|||
| Sealed Unit |
|
|||
| Hardware |
|
|||
| Paint Stain/Finish |
|
|||
| Fiberglass Screen |
|
|||
| Storm Door |
|
|||
- * Lifetime: For the length of time the Original Purchaser owns the building.
- ** Transferrable: For a period of 10 years after change from original ownership to the subsequent home owner.
- ***Supply Only warranties are subject to additional service & installation inspections.
Care and Maintenance
Fiberglass
The choice to buy fiberglass windows comes with many benefits. Because it’s structurally stronger than wood, PVC and aluminum, you won’t be dealing with rotting, warping, twisting, shrinking, denting or bowing window frames — making cleaning a breeze.
Fiberglass also requires less maintenance than its competitors, as it prevents premature fading like vinyl, chipping or rotting like wood, and denting like aluminum, which also does not hold paint well. Impervious to water, UV rays and temperature extremes, fiberglass is truly a beautiful low-maintenance choice.
So, how can you take care of it when it does need maintenance? Click here for our downloadable PDF, with information on how to clean fiberglass frames and glass, and what to avoid when cleaning, to keep your warranty valid.
Aluminum
When cleaning your aluminum windows, it’s essential to use the right tools to avoid causing damage. There’s a lot to consider when it comes to taking care of your commercial windows, especially when they’re freshly installed.
The rest of our care and maintenance information, including what to avoid, and how to clean specific debris and markings from your windows, can be found in our downloadable PDF. You can print it off here.
On-Site Repairs
Residential – Whether you’re in need of new windows or a repair on your existing Accurate Dorwin window, we can come to you in your time of need. For residential customers needing window or door replacement in the Winnipeg area, please contact our residential service department at (204) 982-4629, or fill out our Book a Consultation form at the bottom of this page.
Commercial – Great customer service begins the moment an individual walks through your door, or looks through your window. Make sure that your business’ first impression begins with a door that works properly. Accurate Dorwin provides 24-hour emergency commercial window and door repair services to help you do just that.
For 24-hour emergency commercial window and door replacement service, please call: (204) 982-4640. For all other questions about your commercial products, please call: (204) 982-4629, or fill out our contact form on our contact page.
Warranty Claim Form
"*" indicates required fields
